Yep. I think the root cause is deeper, though. Nobody there really knows how multiplayer games work. They think you make a single player game, then let others in. And really, loot progression and scaling aren’t the biggest issue.
How do you release a multiplayer game that doesn’t allow communication with (95% of) other players? How do you build communities with no clan structure, chat, or a working in-game friends list? They thought that stuff was in the “we’ll get to it later” category?
They’re completely out of their element. They did great at the stuff in their skillset (combat, worldbuilding, movement), but everything else looks like their first draft. I doubt they can fix it themselves, and I hope to hear an announcement that they’ve brought in someone with experience in proper multiplayer gaming.