I am not entirely sure what they are getting, but almost every video I’ve seen, and I have seen a number as they become viral, focuses on the tips not being enough. It’s like they think it’s the fault of the customer and not the company they sort of work for. It’s lopsided.
How can I pay between 20 and 30 dollars more for a delivery and be told that the tip is what they survive on? Where is the rest of that money going? How can Uber and DoorDash, Postmates and I forget the other one, be be getting some mark-up on each item, charge a delivery fee, often a separate service fee so they can discount the delivery fee, throw on any regulatory fee and still not pay these drives so the tip is extra… not the difference between eating and not eating?
There is something not right here.