So, I’ve been playing DR.
And every so often, I get a “the disk is unreadable” error. Which quite thoroughly ends my game. The 360 does not try to re-read the disk, or anything, oh no. It’s quite all over. Welcome to the Dashboard.
It’s intermittent… happens, on average, about once an hour or 90 minutes. Still, it really sucks, especially considering DR’s rather unforgiving save system.
So, of course, I thought I had a bad disk. I got a new one. Same problem. I thought I had a faulty 360. I tried blowing compressed air into the drive bay. Same problem. Then I hit the Internet.
Googling “dead rising disk unreadable” or “dead rising disk read error” generates many hits. I am not alone. The good news, apparently, is that my 360 is not broken.
However, reading the forums, it appears as though many people have already sent in their 360s and paid $130 to have their boxes repaired. I wonder how that’s going to work out.
What’s the root cause? Unknown. Neither MS or Capcom have officially admitted a problem. It’s hard to get consensus, of course, reading all the forums. But the disk unreadable error may be the 360’s version of a GPF. Or, it may have something to do with your hard disk. Reports are that playing DR without a hard disk (and using a memory card) alleviate the problem. There are also reports that clearing your cache (hold down A while booting the game) or doing the mysterious “maintenance” (go to the system blade, memory, hard disk, press Y X X LB RB X X) cure the problem – though they did not for me.
Their are also reports that DR is the first game to use more than once processor on the 360, and that the console is overheating. Possible, but seems unlikely.
Of course, not everyone is having this problem with DR. Is anyone here having it?