5261

Odd. I got my LE on Friday, and that’s after having travelled across the Pacific Ocean. Haven’t opened it yet though.

5262

You have been QQing about the stardock forums for dozens of pages now.

5263

What’s this thread doing on the second page? Come on, people, get it together.

5264

The game still doesn’t run like it should for me. I’m not sure what the deal is but the game just starts to slow down after a while.

5265

That’s more like it.

5266

Elemental killed my father and raped my mother. Brad Wardell watched.

5267

It sounds like you’re the proud owner of a game with a memory leak. Congratulations! Suggested fixes are:

  1. Don’t play the game
  2. Wait for a patch
  3. Play the game on a computer with different hardware
  4. Hope that the leak is caused by a particular setting, magically learn which setting that is, then turn it off.

This message has been brought to you by your local Frustrated Software User Association. We hope this advice helps you with your problem.

5268

According to Brad on the TMA podcast, a lot of computers seem to have problems with a little graphical “outline” the game draws around things as part of the art style. He claimed that turning that off solved a lot of problems and recommended doing that while they work on the problem. Apparently thats in the graphical options.

5269

Ok I’ll try that. That seems really weird.

5270

I don’t understand the LE problems. Are these from people who ordered from Stardock directly? I pre-ordered from Amazon, and mine shipped on the release day. I haven’t played it yet (or installed it), as Dan and I have both said why we are just going to let it sit on the shelf for a bit, but I got it right away.

5271

Yeah, people who ordered directly. Apparently a fair number of people have yet to receive theirs. Stardock hired a third party firm to handle the shipments and it appears mistakes were made, with some people having received duplicate orders while others haven’t seen a thing. Stardock claims they don’t have tracking information to give out either. There have been a few posts on the Elemental boards about it, but those get locked and the Stardock reps there say people have to get ahold of Stardock sales, even when the complaints are about a lack of any response from Stardock sales.

As if the condition of the game a release wasn’t bad enough.

5272

Wow, that stinks. Oh, I just realized that this would make it impossible to get a refund too, right? Since you can’t send it back I mean. Really messed up, for those who want a refund.

5273

does that come after dynasties in the tech-tree?

5274

Well, you’re not missing much when it’s running anyway.

5275

I just got my LE box today, so apparently it is taking a completely random amount of time for people to get these.

5276

The problem is that the time for delivery is a straight 1DN rather than being weighted…

5277

The 90 day thing is what got me. Honestly, fuck Stardock. I don’t care if 90 days is reasonable. They dangled out the beta early last year and I feel like a chump for biting, like one of those people that bought a pewter figure to get in the Hellgate beta.

I’ll keep the game but it’s very likely the last Stardock anything I buy.

5278

Glad I’m not the only one who has yet to receive their SE copy in the mail.

5279

Because you can either
a) have conditions and enforce them
OR
b) not have conditions.
Choose one.

As a general principle, if you don’t methodically enforce your conditions people will always find the customers who got an exception and demand the same treatment.

From a PR standpoint it’s much better to just smile and say “no problem” if your actual goal is to retain customers long-term.
Agreed here.

5280

Hmm - I just received my second Limited Edition in the mail today.

And I live in New Zealand, and it came from the US…go figure.

Maybe I got yours lol