And if a killer robot had been sent back in time to kill Jeff Bezos’s mom and he had never been born, then life today would be …
… pretty much exactly the same. Maybe plus or minus a day on when you receive your online order. Bezos did a bunch of stuff, but had he never been born, one or more of the hundreds of other companies trying to do online retail in the 90s would have gained traction instead.
Jeff Bezos and Amazon weren’t the ones mainly responsible for changing the world. The Internet changed the world. Bezos didn’t invent the Internet, or even come up with the idea of selling retail goods to consumers over it. Yes, through hard work, shrewd timing and a whole lotta good fortune he beat out a bunch of other people to grab the lion’s share of the profit from the online retail bonanza, a bonanza everyone who understood the Internet in the first half of the 90s knew was coming when the general public adopted the Web. But that doesn’t mean a guy with a shaved head named Bezos was specifically required to get us the general result of people ordering groceries in our pajamas at home in the middle of the night. There were lots of other people ready to step in.
The changes to logistics would still eventually have happened if Mrs. Bezos was killed by a Terminator in 1963. In addition to not inventing the Internet, Jeff Bezos did not invent logistics.
The pieces were already all there, just waiting to be assembled into a form suitable for online retail. Other things that existed before Amazon made use of them: the idea of “the algorithm” i.e. tailoring results to user behavior (which came from the evolution of search engines before it hit Amazon), the ability to make online credit card charges, shipment tracking and computerized inventory tracking, regional distribution centers tied to the shipping network (invented by FedEx), “just in time” shipping, the global system of containerization, the idea that China was going to be the workshop to the world in the 21st century, operations research/linear programming, etc. etc. etc.
This was true … in the 70s. In the 70s, you either bought things from a local store, or you bought them from a catalog. Buying them from a catalog mean sending in an order form through surface mail, along with a check (or a money order, or cash,) to the business. It took a few days for the order to get there, a couple days for the order to be processed, and then 2-3 weeks for the order to be shipped to your home.
Skip ahead to 1990. Pre-Amazon, but the world of catalog retail had already changed considerably. Instead of sending in an order form, you would more usually call a toll-free number, place your order with a credit card, and then wait 2-3 weeks for the order to be shipped to your home. Unless you paid extra for express shipping.
Then along comes Amazon, and the world changes again. In 1996, you’d go on Amazon, order your book or CD (because that’s what Amazon sold in 1996) online …
… and then wait 2-3 weeks for the order to be shipped to your home. Unless you paid extra for express shipping. Because that’s how the world worked in 1996. We wouldn’t get 7-day standard shipping until later. And that was thanks to a whole bunch of hard work by FexEx, UPS etc. and the rest of the entire logistics network to get shipping times down. (Is there no room in your pantheon for Frederick W. Smith, Timex? He did as much for logistics as Bezos. Though, um, looking at his Wilkipedia page I can see why we wouldn’t want to put him up on a pedestal. Remind me never to get in a car with him.)
The even bigger point, though, is that our culture is utterly hypnotized by the Great Man theory. We just automatically assume it is true without looking into the Great Man’s story, let alone the stories of the people who competed with him. The problems being, 1) the Great Man theory is misleading 9 times out of 10; emperor Musks who are wearing fewer clothes than they claim to are the rule, not the exception, and 2) the Great Man illusion is maintained by vast amounts of PR from the Great Men and their companies, who have a huge vested interest in having the public believe erroneous things like, “We wouldn’t have online retail today if not for Jeff Bezos and Amazon.”