The problem with being of above-average technical literacy, is sometimes issues are just beyond your capabilities…
I have my own domain, hosted at Quick Click Hosting, which I’ve been using exclusively as a mail server for some time now. Today, my son (who is away at university) informed me he was unable to send or receive email over his home wifi, nor can he access the domain through a browser (webmail or HTTP).
My first instinct is that his new ISP (Bell Canada) is blocking the domain. He called them, and they said it’s not on their end. I’m flummoxed.
To make it more perplexing, yesterday I installed Bell’s Fibe Internet service in my home. Today, my wife and daughter both complained they couldn’t send or receive email while at home. They’ve gone out, but I’m home now, and I’m able to access webmail, Outlook on my desktop, or Outlook through my phone via wifi. WTF?
I feel like my family is punking me. Why would it be working perfectly for me everywhere on every device, and not at all for anyone else??? In fact, I can sit here at my desktop and log into my son’s Webmail through Cpanel with no problem!