I was trying make a point that outside these forums the developer/customer relationship is more like a sales transaction. If the interests of the buyer and seller meet then a sale is made, if not, not.
Personally, I require reviews before I make a purchase. My brain works well enough to filter out a helpful on-topic (for me) review vs. “the devs gosh darn nurfed my technomage ninja class. This game sux.”
If the developer would rather I not look at reviews, cool beans. We can go our separate ways and everything will turn out just fine.