"I work on the B787 for one of these airlines and can vouch that passengers in economy are very unhappy with the seating. Not only are they squeezed sideways but also in terms of leg room.
To give one example, I have learned that although the seat pitch was supposed to be 31 inches for economy class seats on the B787 (in line with the rest of their long-haul fleet), BA has now conceded that the six rear-most rows of the economy cabin do in fact only have 30-inches of legroom.
And that’s not all. For many seats on the airlines which fly the B787, you will find the legroom impeded by boxes that power the enhanced IFE (InFlight Entertainment) system on board."
Charmtrap, it seems, you were just lucky enough to win the footspace lottery.
This guy is a bit more petulant, but hey, valid criticisms for what is supposed to be the airliner of the future.
Google "787 design flaws" and you get a whole battery exploding debacle that seems more concerning than the whole Samsung-on-planes recall.
I distinctly remember telling my wife halfway across our journey, the whole plane rattling like a laundry dryer with an unblanaced drum, that I felt we were sitting in a first draft that someone printed after a liquid lunch.. and then they built it. I mean, how much better are magic harry potter windows that probably cost an order of magnitude more than sliding shutters if they don't actually keep the light out? Christ.