I ordered food for lunch yesterday from Doordash. I live in a highrise that has limited parking, but generally delivery drivers find a way. But maybe 1 out of 6 either refuses to get creative or just doesn’t feel like schlepping up to the 14th floor so they pretend the callbox isn’t working or something.
In this case, the driver found the building, found the callbox, and told me he couldn’t find parking. I say OK, I’ll come down.
I go down the elevator and he’s nowhere to be found. Check the driveway, which is a bit of an “L” shape - nada. Go around the corner, and there’s a random bag sitting on the street at the corner. Guess what’s in it? My food! The guy just dropped the bag on the street about 50ft away from the door, which he knew was the door because he called me from the callbox!
And the best part is the photo below is the one the driver took and texted to me! He literally gave no fucks.
Needless to say I complained and got a full refund plus $6.34 extra as a credit.
I wonder who gets penalized, if anyone, in this situation. Does Doordash still pay KFC for my food? Does the driver get fired?