I feel the need to clarify something here, because a few folks seem to misunderstand it.
When I say someone like Wu shouldn’t give into terrorist demands, this is not a suggestion that those threats are somehow ok and that she just needs to grow thicker skin. This is not a condemnation of her as weak.
Again, it is simply a statement of fact that caving to those demands will not achieve the desired result. That is, it will not at all increase the safety and security of the person giving into those demands. Giving in to terrorists does not work. You end up sacrificing your own liberty and freedom, in exchange for absolutely nothing. Because it does not, in any way, result in a lower liklihood that they will attempt to do you harm. And it will most definitely result in an increased number of threats in the future, leaving you in the exact same position once again.
This is why it’s never the right answer.
At no point is it ever acceptable or productive to allow someone to control you by threat of violence. It’s not a legitimate and rational demand, and thus you cannot expect rational responses to any action you take. The chances of them attempting to harm you if you cave into their threats are EXACTLY THE SAME chances of them attempting to harm you if you refuse their demands. Your security situation is exactly the same, regardless of which path you choose. Thus, the correct choice is the one that does not sacrifice your freedom and does not encourage further threats.
This is why thinking, “Well, she can’t be expected to endanger her employees” is wrong-headed. Because by refusing those terrorist demands, she is not in fact endangering her employees at all. The threat against them is exactly the same as if she acquiesced to those demands. The mistake people make when dealing with such demands is that they mistakenly think that the terrorist is arguing in good faith, as though it were some sort of legitimate negotiation. But that is not the case. If someone is disturbed enough to attempt to harm Wu or her employees simply for attending PAX, does anyone believe that they are going to go back to being a normal, non-violent human being when Wu limits her pressence at PAX? No, of course they will not. Any person who would turn to violence in that case is inherently irrational. Their decision to commit violent acts is determined by the voices in their head, and their own warped perception of reality, not any actual actions taken by real people in the real world. In reality, being at PAX is way safer than anywhere any of those people are going to be the other 99% of their time. They are no safer having not gone to PAX.
So again, the most likely result of rejecting terrorist demands is nothing in this case. They are empty, and will do nothing that requires more effort than typing mean words into a computer. And in cases where the person is crazy and is going to hurt someone, your own actions are irrelevant in their decision. The only difference between the two courses of action is that in one, if you choose to cave to terrorist demands, you have given up freedom and control of your life and encouraged more threats in the future. Everything else remains the same. Thus, that decision is ALWAYS WRONG. Not wrong from some high seated morality perspective, but wrong in the most basic sense. It will not achieve a desirable result in any possible way. It will result in an outcome which is worse in many ways, and better in none.