I agree, but more to the point, they shouldn’t say things on Twitter than are demonstrably false. When they do it in a conversation with a larger following, it’s even stupider. And while I don’t have a large following by any modern metric, it’s large enough that they should have been more careful to actually read my Tweet rather than dash off a response as if it were someone who couldn’t figure out the settings screen.
Which is what they did for a couple of Tweets before deciding to change tack and take me to task for assuming there’s an “omniscient Ampli-brain that knows all the feedback [they’ve] gotten everywhere”. That’s a half-assed mea culpa that just make them look petty, and if it’s responding to, say, Frank_Gorch and his 28 followers*, who cares? But instead, they decided to do that in front of someone with a couple thousand followers. That’s a rookie Twitter move for someone supposedly conducting PR for a major publisher. :(
* Apologies to @Frank_Gorch, as I don’t actually know how many followers he has.