My family got back from a trip (by airplane) to Arizona, and it seems we need some new luggage.
Choosing luggage intelligently seems somewhat challenging.
The Setup:
We got a set of a nice brand of luggage (Atlantic) around the time of our marriage in 1995. I think there were 3 main suitcases (plus some accessories), but over the years, IIRC, 2 wore out/broke. We’ve added various replacements, of various quality. On the recent trip, we checked 3 suitcases, and 2 of them are badly damaged - wheels on one, and the plastic liners which give shape to the suitcase on another. The 3rd piece of luggage that we took is very large, and in these days where airlines weigh baggage and penalize fairly strictly, it’s too big.
I’d like to get a full set of replacement luggage - newer stuff tends to be lighter, and getting a set means it’ll match (looks better) and should hopefully nest nicely (easier to store).
The Problem:
Lots of stores sell luggage. But it seems a bit difficult to evaluate what will really be durable.
I made a big swing today through Target, Sears, Macy’s, Kohl’s, Wal-Mart, and back to Target.
Wal-Mart had little selection and I wasn’t impressed with what they carried. All the other stores had decent selections, though many seemed problematic.
Notable issues:
Upright vs. Duffle - I prefer upright.
2 wheels vs. 4 - Since even the 4 wheel stuff will generally be on 2 wheels as you drag it around, 4 wheels seem superfluous. Also, the wheels on 4 wheel models seem to protrude more, and thus be vulnerable to breakage. 2 wheels it is.
“Hard” vs. Soft - I saw at least one set of luggage that was a sort of new-style hard shell. It wasn’t heavy-duty plastic and metal like hard luggage from years ago, but rather, a kind of very stiff plasticized fabric or something like that. Fairly lightweight. Still, I like soft better.
Fabric quality - Fairly easy to evaluate/compare by touch.
Zipper quality - Zippers seem to be a problem on luggage over time. A few of the new bits of luggage seemed to have inferior zippers, but most seemed fine. Still, there might be a hidden quality component here that will only reveal itself over time.
Frame/shell quality - This seems like it will be a big one - at least one of our current pieces that we’ll be disposing of failed here. Most soft side luggage uses what seem to be plastic pieces to support the frame at the corners. These seem pretty vulnerable to me. Plastic doesn’t age real well, and having the pieces only at the corners makes it easier for luggage to get crushed. My favorite luggage used what appeared to be a fairly strong/thick plastic piece that went all the way around the perimeter.
Wheels - I didn’t look too closely at wheels. That proved to be a problem when I got home and read user reviews on Target.com saying that the luggage I was leaning towards (with the full perimeter apparently strong plastic) had bad wheels - multiple users complaining of wheel problems. I could check the luggage again and try to evaluate wheel sturdiness, but I’m not sure the difference between good and bad wheels would be readily apparent. I also wonder if the high number of complaints about the wheels is a reflection of reality (most users have wheel problems early on), or if those with problems are disproportionately inclined to post reviews.
There are some other factors, but the above is probably too much detail.
Evaluating durability:
Anyways, the problem appears to be evaluating durability, and not all facets of durability seem like they’ll be readily apparent. Consumer Reports has fairly limited luggage reviews and I couldn’t find too much else on-line. Target.com has user reviews of some of the stuff they carry, but they don’t carry everything I’m interested in. My wife at first said that anything that is inexpensive will be cheaply made - pay up. But that seems questionable to me - that the only metric of quality is price. Besides, some of the pricier stuff I saw at Macy’s seemed in-line, quality-wise, with the high end of what the discounters carried (but the Macy’s stuff cost a lot more). Later, my wife said that her friends say that pricey stuff wears out just like cheap stuff. If it’s all gonna break in 3-5 years, it doesn’t seem worthwhile to pay 2-4x more.
Anyways, I’m probably over-analyzing this, but if I’m buying a non-trivial thing where durability is probably the key metric, it frustrates me that I have no really good way to compare on that basis.
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Has anyone else bought luggage (cheap or pricey) recently? Thoughts on the buying process and/or experiences with your luggage (especially durability)?