Thanks for the response Tom. I get where you are coming from. The vocal angry enders group as you call them, don’t create a lot of sympathy. I also get that their anger is out of proportion to the subject matter. Going over the fiscal cliff, or the trillions in debt we are amassing, it seems far more reasonable to get angry or upset over the fear we risk destroying our nations credit rating. However, in context to an entertainment game, where an angry segment of players demean the very people that created the game that they supposedly love, and demand this or that….that’s borderline childish. No arguments there.
However, when a product or service we pay for and support with money from my perception missteps (but could have just as well been a planned shift i.e EA shift to online content), it’s not beyond reasonable to want to find a way to get that feedback to the product creators, especially if that shift/misstep could result in I (and potentially others) moving away from their future products (or at least, more wary). With the lack of a feedback survey mechanism, I don’t think resorting to a petition is unreasonable. Sure it’s not as accurate as a survey in reflecting my specific concerns, but it does provide a swaag indicator to the product owners as potential reasons for shifts in customer base. As I said earlier, they have the visibility of larger picture, and will know if that shift was part of their business/artist plan strategy and therefore an acceptable loss, or was instead a missed opportunity/anylitic oversight that they now have the opportunity to address.
So I do think that there is value when it comes to petitions (or fan groups efforts fighting for a franchise they love). Sure, I often don’t completely agree with the whole message that’s being packaged by these organizers. However, if I love the franchise enough I sometimes find I have to squint at the text of a petition/fan drive and hope that the target of an effort gets the essence of the argument I’m adding my voice to. I also try to be vigilant to not add my voice to anything derisive and certainly not any “unreasonably angry mob”, but something that shows I’m a passionate fan, someone more than anything moved and attached to the labor of love they created.
I would agree with what you said that the petition I joined was a bit more vague, but at its essence it represented the message I wanted conveyed without detailing specific expectations (because, as I said if nothing else creating awareness of my disappointment was a practical and a obtainable goal). I joined the no labels movement, which before their petition went online you could essentially say the same thing. It wasn’t a specific message, but represented the essence of how I felt on that issue.
I’ve personally found that fan initiatives to save the franchise they love are often not as succinct as I would prefer, and sometimes include tangents I don’t entirely agree with, but in a medium that’s lacks any type of feedback or quality survey mechanic where I can articulate my direct concern and have it reviewed by the service it pertains to…. I don’t see much choice. You have to compromise slightly and become part of a larger narrative, if you want to get a shared message heard and seen by the product service you are attached to.
There are exceptions of course; I loved being part of the NUTS campaign for Jericho! It was more implied than a specific dialogue, and it was plain fun (and worked for a time)! I was heartened that the while the campaign I joined to save Firefly failed, it ultimately lead to a great movie. So I do think fan efforts can, and do have a meaningful effect, again especially with the lack of any other established feedback mechanic.
I’ve said a lot here, and I know I can get long winded, but I also wanted to circle back and clarify that the reason for joining the specific petition I endoresed was almost exactly related to that blurb I quoted, I loved the game but the quality of the ending was not the quality promised, it was no even as strong as some other parts of the series, and (for me) was a determent to wanting to play it again (i.e. I’d hoped many multiple times to experience the different rpg narrative goals/themes that were prevent throughout the series).
Ultimately I had wanted/expected the series ending to reflective of the game goals and narrative choices I was making during the game, but I knew that would be impossible with what they created without massive cost/effort. The best I could reasonably hope for now is that they might be willing to hear and address fan feedback and hopefully craft a more generalized ending that felt consistent to the narrative flow I had experienced in (most) of the rest of the game. However, in the end I might just have to settle for the more practical and a obtainable goal to inform them that this product was enough of a disappointment that it was moving me to downgrade their rating as a supporter from auto pre order, to where most game titles sit for me, wait for reviews and a sale before considering. Fortunately, I felt heard I got the best I could reasonably hope for, an ending that felt consistent to the narrative flow I had experienced throughout the rest of the series.
I appreciate that they did that, but truthfully, they still got downgraded for me. I will wait for reviews and sales, even for Mass Effect 4.