Ya, on my PS4, which is where I played before, it just doesn’t have any of my OW1 progress at all… it has an account merge button, but it doesn’t seem clickable.
On my new XSX, it has no reference to account merge… both consoles have already been linked to my BNet account for ages though.
Honestly, by the time they fix this I suspect i’ll just be playing something else, but who knows.