Fast-food shop owner takes off, employees take over.
It was a scene right out of “Home Alone,” but the locale was a Quiznos Sub shop in North Seattle, where the franchise owner was absent for weeks and the skeleton crew made do with a dwindling food supply and a lot of irate customers.
“Due to bad owners we are out of a lot of things, please do not get mad at the employees & manager,” explained the cardboard sign on the door.
Inside, the dessert section was empty, the chip shelves were mostly bare (except for jalapeño chips) and the soda machine was fringed with little white “out of order” signs (except for Vanilla Coke).
“I’ll have a large Out of Order,” cracked one customer on Tuesday.
“Is that with ice or without?” Dawna Lentz, the store manager, shot back. Things had been this way since November, Lentz said, just a month after the sub shop opened in a little strip mall on Holman Road.
It’s in not in the article, but in act 2 of 287 (you can listen for free; transcript here) they explain that the owners just stopping paying attention to it and abandoned the place. No, really, they did, just stopped returning phone calls, refilling the bank account on the money-losing place, everything. The bank account emptied out, the manager ran off, the delivery companies refused to deliver, they ran out of almost all food, and the employees KEPT WORKING. Dawna Lentz gave herself a battlefield promotion to manager and bought lunchmeat from grocery stores using whatever was in the till. Quiznos corporate told her it was the owner’s problem, not theirs.
They kept working, often getting paid a dollar or so, because “the economy was really bad” and they were worried about getting another job. After media attention corporate swooped in lying about how gosh, they had no idea, let us help.
Once the media attention died down corporate left, and eventually it closed. The employees are still owed a ton of wages.
If you want a story summarizing what life is like at the low end of the economy in the US, well, here you go. Jesus fucking christ.