Western Digital External Drives and OS X Mavericks

Just got this e-mail from WD. Thought I’d pass it along in case anyone hadn’t heard yet (I hadn’t, until this e-mail).

Dear WD Registered Customer,

As a valued WD customer we want to make you aware of new reports of Western Digital and other external HDD products experiencing data loss when updating to Apple’s OS X Mavericks (10.9). WD is urgently investigating these reports and the possible connection to the WD Drive Manager, WD Raid Manager and WD SmartWare software applications. Until the issue is understood and the cause identified, WD strongly urges our customers to uninstall these software applications before updating to OS X Mavericks (10.9), or delay upgrading. If you have already upgraded to Mavericks, WD recommends that you remove these applications and restart your computer.

The WD Drive Manager, WD Raid Manager, and WD SmartWare software applications are not new and have been available from WD for many years, however solely as a precaution WD has removed these applications from our website as we investigate this issue. .

Western Digital

Thankfully I haven’t plugged in my WD drive since upgrading to Mavericks.

I use Apple’s Disk Utility. Never used a WD application on my Mac, ever.

The recent drives insisted on installing their own WD SES device driver. Older drives didn’t have that crap.