So I installed Vista (upgrade) and my hyperpen tablet is acting up. Basically the pen would constantly misalign with the mouse cursor in GIMP. The arrow cursor would be somewhere, but the brush somewhere else. I would move the pen off canvas to fix itself for all of a couple of strokes before it misaligned again. That quickly became annoying. Anyway, Aiptek doesn’t have any new drivers yet and the tablet drivers for Vista seems to think its for a Tablet PC because there are no pressure sensitivity settings for the pen. Gimp confirms this since everything is ok, except the OS doesn’t recognize the pressure.
Anyone else have this tablet and have gotten it to work? Else, do you know if there’s some secret fancy smancy way to get Vista to recognize the pressure sensitivity of the pen? All the options in control panel are for their “flick navigation” system. Weee.
Well, I guess there is no work around and doubt new drivers will ever be released. Here is my back and forth conversation with their support via email (word for word):[INDENT]Me: Also, I just installed vista and my aiptek 1200u hyperpen tablet does not function correctly in vista. Vista blocks your drivers.
Them: Yes this correct.
Me: Ok, but more information would be helpful, like when do you plan to release drivers and are there any (or will there be) any work arounds?
Them: Unfortunately due to the unstableness of Vista We will not release any driver until they finalize the Operating system.
Me: The operating system is finalized, in so much as it has been released and is available at retail. If you mean Vista will be updated, well WindowsXP was and will continue to be updated throughout its life. That doesn’t mean the operating system isn’t finalized.
Them: Under stand that the very first version of this Vista is not final, it continually has problem.Our designers are waiting until this version is more stable . But at this time due to this constant changing of this version we do not have anything available for you.
[LEFT]Thank you
[/LEFT]
[/INDENT]So am I being unreasonable here? Is Vista still changing enough that it isn’t viable to create drivers? I knew driver support would be somewhat of an issue, but I figured that was more of companies get up to speed with Vista, not Vista settling down.
They are being lazy jerks. They could have beta drivers available right now if they got off their asses. You were very nice about, and yes - they are being unreasonable.
Seconded, lazy jerks. Find some well regarded forum for internet artists with tablets and post this exchange. Or you could send it into The Consumerist.
Or maybe the lazy jerks are just folks who have absolutely no commitment to release drivers for an operating system that was unceremoniously shoved out the door pretty much by default, and that most folks are waiting for at least SP1 to be released.
Well at an artist dedicated forum, someone replied that Aiptek makes the tablets for some other brands, Trust, in particular. Luckily, the company selling the Trust branded Aiptek tablets has released drivers.
It seems odd that someone you sell your product to for resale would have drivers but you wouldn’t.
