I’m not wild about having to wait for the Helldivers 2 community grind to get access to different planets to play on, as it makes that meta-layer progress seem quite arbitrary. I would prefer a personal strategy layer, something similar to TW:Shogun 2’s avatar conquest mode.
I do like having my games get updates and having a reason to come back to them, whether it’s the dedicated support of Arcen always working on an AI War, or a rough launch eventually getting polished and adding new events like No Man’s Sky, or long term expansions like Guild Wars 2. I’m quite willing to pay for games with exceptional support, even F2P ones (Dota 2 for example).
The part of “live service” that immediately sucks is when you have an otherwise good game that becomes a dumpster fire of server issues and disconnects and lost progress because of an online requirement in what’s otherwise a PvE co-op game, in order to sell hats or push DLC or whatever.
A lot of these games would benefit hugely from having proper offline single player and modding, but that doesn’t fit in the usual business model of selling overpriced skins and other crap to whales.
What I hate to see is good games that die just because they didn’t get a big enough playerbase to generate cash for funding new content, active dev teams, and running pricey servers. I still want to play Gigantic and Lawbreakers for instance.
Also terrible are unfinished games that go live for the cash, but don’t take off, and sink because they didn’t offer enough or weren’t ready, similar to Early Access launches that are just fishing for hits. It absolutely makes sense for them to get that feedback and stop spending on a lost cause, but it sucks for their players, and developers, and we’re all wary from watching these failures happen.
Another big problem is that more isn’t always better (see TF2, for example, or Rainbow 6: Siege) and change for the sake of change can eventually pollute and sour a successful title. Take Destiny 2 for instance, eventually removing paid content and confusing new players because it got so bloated. Increasingly unfitting and garish skins also seem to be the norm.
Ultimately I just want to buy and play good games, rather than worry about whether the community and developers will invest enough to make/grow/keep something good. There are exceptions, the rare unfinished indie games that are absolutely worth supporting, but those don’t come with an expiration date.
With live service games, it’s sort of a rent-seeking hostage-taking relationship, as in “keep paying us … or else”.