Got this in my mail today, so you might wanna go change that password as well, in case you have any turbine games
Turbine is concerned that a third-party recently may have attempted to access forum account information. There is no indication at this time that your account was modified or compromised. For your protection we suggest you change the password to a unique, hard to guess password not associated with any other sites or services. If you changed your password after October 11th, then you can disregard this message.
To change your password, please follow these steps:
[ol]
[li]Go to link removed and click on “Forgot your password?” You may also click this in the game launcher.[/li]> [li]Follow the instructions on how to recover your password. A new password will be sent to this e-mail address.[/li]> [li]Once you have received the password reset e-mail, change your password. Please remember to use unique, hard-to guess passwords that are not associated with other online services or sites.[/li]> [/ol]
Seems to be the reason the forums are down now for over a week both at DDO and LOTRO
Or simply navigate to your Turbine account URL, log in through “Manage turbine account” and select to change your password using the relevant tab at the top.
Just took care of mine. You can never be too careful.
Yeah, I got that too. You know, it didn’t even cross my mind that THAT could have been a phishing email. Probably because LOTRO emails have giant blobs of art with them. But the link does just send you to the turbine page where you click “reset my password” without logging in, so it seems legit.
Nevertheless, I might just go to turbine’s page and change it again…
No wonder they get hacked when this is the message you get when you open their web page.
This site functions optimally with Microsoft Windows Internet Explorer 6.0 or higher and Mozilla Firefox 2.0 or higher. If you are seeing this message, we have detected you are not currently using a Microsoft Windows Internet Explorer or Mozilla Firefox browser. We recommend you change browsers to ensure a clean browsing experience.
You attempted to reach support.turbine.com, but instead you actually reached a server identifying itself as *.parature.com. This may be caused by a misconfiguration on the server or by something more serious. An attacker on your network could be trying to get you to visit a fake (and potentially harmful) version of support.turbine.com. You should not proceed.
What
The
Fuck
Their header says “Powered by their fans”.
Maybe they should hire some professionals next time.
When changing passwords; this is what you have to contend with.
Must be between 6 and 16 characters in length, of mixed alpha-numeric characters only
Since I am feeling generous here are some suggestions for Turbine:
Forcibly redirect users to a HTTPS version of all their sites
Replace their javascript requiring people to use IE6 to either get IE8+,FF5+,Chrome 14+.
In fact; the web page should not work at all for people using IE6.
I have no idea what obscure browser or what link you are using to get the above issues. I have tried with 3 different browsers now, on 3 of their sites, with no issues whatsoever.
As for the passwords, it can include anything - I know, since I use special signs in mine.
I can’t change my password. I log in, and enter my password. I then go to change my password which requires my old password and 2 copies of a new password. Each time it gives me an error and says my old password is incorrect. I even logged out and then in again just to make sure in the few seconds I had somehow forgot my old password. It still refuses to let me change my password.
I did this successfully by NOT logging in at first. Just go to the account page, don’t log in, click forgot password. Enter your username, then you get an email with a link to another page at which you simply enter and re-enter a new password. So DeepT try starting over and simply give them your e-mail. Hopefully that’ll work.
